Privacy Policy

Overview

This policy explains how OneTapMenu handles information in the iOS app, restaurant dashboard, website, and public menu pages. Questions and requests may be sent to info@vordusgames.com.

Information we use

• Your account: email address, account and sign-in IDs, and the information you send when you contact support. Sign-in providers handle passwords; we do not see them in readable form.
• Your restaurant and menu: details you add, such as your restaurant name, contact details, hours, menu items, prices, allergen or dietary labels, branding, and uploaded images.
• Your subscription: plan, entitlement, and transaction or receipt IDs. Apple and Stripe handle payment details, so OneTapMenu does not receive your full card number.
• Public menu activity: menu and item views, searches, timestamps, and a random browser ID used to estimate live viewers. Guests do not need an account, and the random ID is not linked to a guest name. Hosting and security providers may also process IP addresses and basic request information.
• Technical information: basic browser, device, language, security, and diagnostic information needed to run and protect the service.

How we use it

• Provide accounts, dashboards, public menus, image uploads, and live-viewer counts.
• Manage subscriptions and restore purchases.
• Understand menu use, answer support requests, fix problems, and prevent abuse.
• Meet legal obligations and protect users, OneTapMenu, and our rights.

We do not sell personal information or use guest activity for cross-service targeted advertising. Where required, we rely on your consent, our agreement with you, our legitimate need to operate and secure the service, or legal obligations.

What becomes public

A published menu can be viewed by anyone with its link and may be shared or indexed. This includes the restaurant and menu information chosen for publication, such as contact details, hours, prices, labels, logos, and photos. Restaurant operators should publish only information they are allowed to make public and are responsible for keeping menu and allergen information accurate.

Services that help us

We use Supabase for accounts, data, and file storage; Cloudflare for hosting, delivery, and security; Apple, RevenueCat, and Stripe for sign-in and subscriptions; and Resend for support email.

We require providers to protect information and use it only to provide their services. They may process information in other countries under safeguards available to them. We may also disclose information when required by law or reasonably needed for safety, security, or legal claims.

Browser storage

The dashboard uses necessary sign-in cookies. Public menus use browser storage for the random live-viewer ID described above. It is not used for advertising or to identify guests by name.

Keeping and deleting information

Account and restaurant content is generally kept while an account is active. OneTapMenu does not currently apply a fixed deletion period to guest-session, search, or analytics records. Support and transaction records may remain when reasonably needed for support, fraud prevention, accounting, disputes, or legal obligations.

Account deletion is available in Settings and is intended to remove the account and restaurant content from active systems. It may not immediately remove every uploaded image, provider record, transaction record, or backup. Contact us if deletion reports an error or you would like us to check it.

Deleting an account does not cancel a subscription. Apple subscriptions must be cancelled in Apple's settings, and web subscriptions through the OneTapMenu billing portal. Payment and subscription providers may keep records under their own policies or legal obligations.

Your choices

Restaurant operators can update most account and menu details in OneTapMenu. Depending on where you live, you may ask to access, correct, delete, or receive a copy of your information, or object to or limit some uses. Email info@vordusgames.com. We may need to confirm that you control the account.

Restaurant accounts are intended for adults. Public menus are open to everyone and use the limited guest activity described above. Please avoid putting personal or sensitive information into menu searches, uploads, or support messages unless it is needed and you are allowed to share it.

Security and changes

We use reasonable safeguards, but no online service can promise perfect security. We may update this policy when OneTapMenu changes. The date above shows the latest version, and we will provide additional notice when required.